Delivery & Returns.

Delivery Information.

We ship all orders with USPS. 

USPS Shipping Timeframes.

3-5 business days

Shipping Costs.

US $60 and below Standard $10
US > $60 Standard Free
US $120 and below International Standard $30
US > $120 International Standard Free

Astoria Tea Returns and Exchanges Policy.

We want you to be completely satisfied with your purchase.

If you are unhappy with your purchase, then upon presentation of your product with proof of purchase, you are welcome to return the item to us within 7 days of purchase, provided the product is in its original saleable condition.

In the event that your product is faulty, or does not match its description then a refund will be made in its original payment method or store credit will be awarded. There is no refund or exchange on sale items.

How do I return and/or exchange something?

Online purchases can be returned in-store, or via post. If returning via post, please package the item securely and post to the address below. Please note that we do not cover return postage costs, however if you paid for postage in your original order, it will be refunded along with the purchase price. When the item has been returned to us, we will arrange for the total price to be refunded into your account.

Returns Address.

Loose Leaf Inc.

28-10 23rd Avenue 

Astoria, NY, 11105

Please note exchanges cannot be performed via post. If you would like to exchange something but are unable to do so in-store, please follow the steps above to return the item, then place a separate order for the desired item.